We have noticed while searching for Purelight Power reviews that although it has an average rating of 4.2 or 4.5, but has multiple complaints regarding after-sales services, an increase in electricity bills, and on subsidy rebate.

As per the information available on the internet – With a staggering 33,992 reviews and an average rating of 4.21 out of 5 stars, Purelight Power is a popular choice among homeowners. However, behind these impressive numbers lies a complex story of customer experiences, ranging from glowing praise to serious concerns. From professional installations and effective communication to allegations of high-pressure sales tactics and misleading claims, the reviews paint a diverse picture of this solar provider operating primarily in Oregon and Iowa.

Company Overview of Purelight Power

Purelight Power, founded in 2017 in Medford, Oregon, has quickly become a leader in the solar energy sector. The company offers comprehensive services, including solar panel installations, engineering, and permitting. Recognized as the fastest-growing private company by the Portland Business Journal in 2022, Purelight Power operates across multiple states, championing renewable energy and homeowner power ownership.

They provide their services in multiple regions, like:

1. Oregon
2. Iowa
3. Washington
4. Kentucky
5. Idaho
6. Ohio
7. Montana
8. Minnesota
9. Utah

Contact details

1. Phone: (541) 816-4047
2. Address: 541 Parsons Dr, Medford, OR 97504
3. Email: support@purelightpower.com

Year	Recognition
2022	Fastest-growing private company (Portland Business Journal)
2023	Second-fastest-growing private company
2022-2023	Top Solar Contractors (Solar Power World)

Purelight power reviews and ratings by customers

Here in the section below, we have collected and showcased the overall ratings and reviews of Purelight Power provided by the users:

Platform	Rating	Reviews
Google	None	None
Yelp	3.7★	34
BBB	A+	100+
Facebook	4.8★	339
ConsumerAffairs	4.8★	14
Trustpilot	4.3★	23

Also Read: Check out the list of the best solar installation companies

Feedback on Yelp from the customers

Read Michael L.‘s review of Purelight Power on YelpRead Linda B.‘s review of Purelight Power on YelpRead Lucas M.‘s review of Purelight Power on Yelp

Feedback on Facebook from the customers

Quality of support provided

Customers appreciate the staff’s dedication to providing quality support, particularly in explaining the app and system monitoring. This commitment to customer care contributes significantly to the overall positive experiences reported. However, as we’ll explore in the next section on negative customer feedback, there are areas where Purelight Power could improve its service.

Negative Customer Feedback

Now that we’ve explored positive customer experiences, let’s delve into the negative feedback received by Purelight Power. Despite some satisfied customers, many have reported issues with the company’s practices.

High-pressure sales tactics

• Aggressive sales approaches reported by multiple customers
• Lack of transparency regarding installation costs

Misleading claims and contract issues

Issue	Customer Complaints
Rebates	Inaccurate information
Contracts	Unclear cancellation clauses
Site surveys	Unexpected fees charged

When considering Purelight Power for solar installation, it’s crucial to carefully review contracts, understand all costs involved, and be wary of aggressive sales techniques. While the company’s growth and expansion across multiple states indicate success, the varied customer experiences highlight the importance of due diligence. Ultimately, prospective clients should weigh both positive and negative feedback to make an informed decision about their solar energy needs.