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Our Legal Documents

All the things you need to know about becoming our customer, using our website and app and our corporate policies.

Please read them carefully.

 

Website Terms and Conditions

Website
Terms and Conditions

Terms and Conditions for using this website

Acceptable Policy

Acceptable Use Policy

How you may use this site

Privacy Policy

Privacy Policy

How we deal with customer data

Terms and Conditions of Supply

Terms and Conditions of Supply

Terms and Conditions that apply to all our energy products

Unlimited Tariff Terms and Conditions

Save Money Cut Carbon
Product Terms and Conditions

Additional Terms and Conditions for our Save Money Cut Carbon plan

Unlimited Tariff Terms and Conditions

Unlimited
Product Terms and Conditions

Additional Terms and Conditions for our Unlimited plan

 

Perks Terms and Conditions

Perks Rewards
Terms and Conditions

Terms and Conditions that apply to our Perks Rewards

Terms and Conditions of Supply

Fix with Rewards
Product Terms and Conditions

Additional Terms and Conditions that apply to our Fix with Rewards plan

Modern Slavery & Bribery Statement

Fix for Less
Product Terms and Conditions

Additional Terms and Conditions that apply to our Fix for Less plan 

Perks Terms and Conditions

Fix for Less - Price Comparison and Existing Customer Exclusive
Terms and Conditions

Terms and Conditions that apply to our Fix for Less plan, exclusive to Existing and Price Comparison customers

Terms and Conditions of Supply

Fix for Less - Exclusive Partner Channel
Terms and Conditions

Terms and Conditions that apply to our Fix for Less plan, exclusive to our Partner Channel customers

Modern Slavery & Bribery Statement

Smarter Home
Product Terms and Conditions

 

Additional Terms and Conditions that apply to our Smarter Home plan

Terms and Conditions of Supply

Fix and Beat Cancer
Product Terms and Conditions

Additional Terms and Conditions that apply to our Fix and Beat Cancer plan

Modern Slavery & Bribery Statement

Perks Rewards
Historic Terms and Conditions

Previous versions of our Perks Rewards Terms and Conditions

 

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