Warm Home Discount

Eligibility criteria

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Are you eligible for £140 towards your electricity bill?


Please note: You must be a Green Star Energy customer at the date of submitting your application and the date of the payment. If you change energy supplier between us receiving your application and the Warm Home Discount payment date, you will need to apply to your new supplier's scheme. Eligibility criteria may vary between energy suppliers.

Some people will automatically qualify for the Warm Home Discount and are in what is called the Core Group. If you fall into this group, you will receive a letter direct from the Department for Work and Pensions (DWP). If you receive a letter, you do not need to contact us and your rebate will be automatically applied to your account by 31 March 2020.

If you do not receive a letter from DWP, you may be eligible to apply for the Broader Group. You can check your eligibility below.

Read our FAQs to find out which Group you are in.

You or your partner must meet at least one or more of the following criteria groups:

a. In receipt of the State Pension Credit with Savings Credit only (unless already qualifying as part of Core Group*).

OR

b. You or your partner living with you receive one of the following benefits:

  • Income support, or;

  • Employment and Support Allowance (ESA) which contains a work related support component, or;

  • Income based Jobseekers’ Allowance.

AND You or your partner living with you:

  • has parental responsibility for a child aged 5 or under who ordinarily resides with you, or;

  • has parental responsibility for a child between 5 and 18 years and in full time education who ordinarily resides with you, or;

  • are receiving one or more of these additional benefits:
    - Work related or support component to your employment and support allowance, or the Universal Credit equivalent or;
    - Disability Premium, Enhanced Disability Premium or Severe Disability Premium, or;
    - Carer’s Premium, or;
    - Pensioner Premium, Higher Pension Premium or Enhanced Pensioner Premium

OR 

c. You or your partner living with you is in receipt of universal credit and has an earned income of between zero and £1,349 in at least one of the twelve preceding assessment periods OR is not in work or is self-employed and on an annual income not exceeding £16,190

AND either you, or your partner living with you:

  • receives the limited capability for work element, with or without a work-related activity element, or;
  • receives the disabled child element, or;
  • has parental responsibility for a child aged 5 or under who ordinarily resides with you, or;
  • has parental responsibility for a child between 5 and 18 years and in full time education who ordinarily resides with you
OR

d. Your gross annual household income** is less than £16,190 AND one or more of the following applies to you, or your partner living with you:

  • has parental responsibility for a child aged 5 or under who ordinarily resides with you, or;
  • has parental responsibility for a child between 5 and 18 years and in full time education who ordinarily resides with you, or;
  • is aged 60 or over (born on or before 5th April 1959) or;
  • receives Personal Independence Payments, Disability Living Allowance, Incapacity Benefit or Attendance Allowance for yourself or for another adult or child living with you, or;
  • receives exemption from NHS prescription charges because you have on-going / chronic illness, or;
  • is registered disabled, or;
  • is living with a mental or physical disability or illness

 

* Householders aged 65 or over and in receipt of Pension Guarantee plus Savings elements of Pension Credit, OR any age but on Pension Guarantee Credit only will be eligible under the CORE GROUP and will be notified by letter directly by DWP).In receipt of the State Pension Credit with Savings Credit only (unless already qualifying as part of Core Group*). (*Householders aged 65 or over and in receipt of Pension Guarantee plus Savings elements of Pension Credit, OR any age but on Pension Guarantee Credit only will be eligible under the CORE GROUP and will be notified by letter directly by DWP.

** Household income includes War Disablement Pension, Disablement Pension Allowance. Household income excludes Council Tax Benefit, Working Tax Credit, Housing Benefit, Attendance Allowance, Disability Living Allowance, Personal Independence Payments, Child Benefit and Child Tax Credit; and is before tax and National Insurance are deducted (gross income).

For more information visit the Warm Home Discount Page and FAQs

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