If you can’t find the answer here, just call our friendly Green Star Energy team. They like to keep things as clear and simple as possible and will do all they can to answer your questions.
Paying your bill
Your bill explained
and how to pay
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Your meter
Everything you need to know about your gas and electricity meters
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Moving home
What to do if you need to move your energy to a new address or find a new supplier
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FAQs
Find answers to the questions we're asked the most
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Prepayment meters
Everything you need to know about prepayment meters
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Saving energy
Everyday tips on how to save energy and money, in your home
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Mobile app
Manage your account on the move! Download the Green Star Energy smartphone app
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Say hello
We’re here to help with any enquiry
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