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An Apology to Tenant Shop Customers:

4 July 2019 
 
In response to our acknowledgement of failings in relation to Standard Licence Conditions 0 and 7.7 of their Gas Supply Licence and the Electricity Supply Licence, Green Star Energy said: 
 
“We deeply regret any inconvenience caused as a result of the historic issues in the processing of Tenant Shop customers’ change of tenancy.” 
 
“Although we are disappointed not to have met the high standards we set ourselves in this instance, we are pleased to have worked with Ofgem to resolve this matter and to provide redress to our affected customers.“ 
 
 

Press Releases:

December 2018:

Green Star Energy decreases its standard variable tariff

 


 

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Green Star Energy is a trading name for Hudson Energy Supply UK Limited. Registered in England and Wales. Company number: 07489042. Registered address: Elder House 3rd Floor, 586-592 Elder Gate, Milton Keynes MK9 1LR. Full company information can be found at Companies House.

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