Customers in need

Priority services

Please scroll down to activate your points

We want to make sure our customers are treated fairly. The Priority Services Register is a service for customers that have special requirements, including:

  • Customers who are blind or visually impaired
  • Customers who are deaf or have hearing difficulties
  • Elderly customers
  • Customers with a disability
  • Customers who are chronically ill
  • Customers with other specific needs, such as speech difficulties


You can find out more about the Priority Services Register & the qualifications by downloading our PSR Guide. 


the PSR Guide


Want to register?

  • You can download and print off a form here and then sign and post or email to us 
  • Contact us through direct message on Facebook or Twitter
  • Email us at including your account number and eligibility criteria on and we will update your account.


Green Star Energy is a trading name for Hudson Energy Supply UK Limited. Registered in England and Wales. Company number: 07489042. Registered address: Elder House 3rd Floor, 586-592 Elder Gate, Milton Keynes MK9 1LR. Full company information can be found at Companies House.

footer Nov-15-2018