Extra help for you

Priority services

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Need a little extra help?

Join our Priority Services Register

If you need extra support with your energy, there could be something we can do to make things easier.

Our Priority Services Register is free to join and available for our customers, or someone acting on their behalf, to tell us about any additional requirements they have. 

Find Out More

Green Star Energy customers, or anyone in their household, can register if they:

  • have a chronic illness
  • are of pensionable age
  • are blind or partially sighted
  • are deaf or hard of hearing
  • have children under the age of five living in the property
  • have another type of disability or special need
  • have other eligibility criteria, find out more here 

Want to register?

If you have additional requirements, just complete and return our application form 

By Direct Message By Email By Post
Send us a direct message  Complete the application form, save it to your computer and email it to us at CustomerService@MyGreenStarEnergy.com Complete the application form, print it and post it to us at ‘FREEPOST Green Star Energy’ 
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Can we help you today?

  • Find out what to do if you have a power cut or can smell gas here.
  • Find out how to save energy and reduce your energy bills here.
  • Find out how to get help if you are struggling to pay your energy bills here.


Green Star Energy is a trading name for Hudson Energy Supply UK Limited. Registered in England and Wales. Company number: 07489042. Registered address: Elder House 3rd Floor, 586-592 Elder Gate, Milton Keynes MK9 1LR. Full company information can be found at Companies House.

footer Nov-15-2018