About Your Energy Meters


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If you can’t find the answer here, just contact us. Our friendly team will do all they can to answer your questions.

Read Your Meter

A simple guide to reading your gas and electricity meters


Submit a Reading

How to submit a meter reading online

Smart Meters

All you need to know about smart meters



Prepayment Meters

All you need to know about prepayment meters

Non-Standard Electricity Meters

Everything you need to know about non-standard electricity meters

Feed In Tariff

About FiT for Green Star Energy customers


We're listening


If you are dissatisfied please let
us know, we want to fix it.



Customer feedback ›



If you smell gas or have
no electricity


What to do in case of an emergency.



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